Need a hand?

Write to us

Email hello@pipwild.com. Tell us what you tried, what happened, and which browser or device you use. Include the error message if there is one.

Please do not send passwords, sign-in codes or private journal entries. If you send a screenshot, hide your notes and personal information first.

Having trouble signing in?

Use the same Google account you chose when you first signed in. A different account opens a separate notebook. Check your connection, then try signing in again.

Demo notes and notes saved only on a device do not automatically appear in your signed-in account. If your notes seem to be missing, check which account or mode you are using before deleting anything.

Voice input is not working

Allow microphone access in your browser or device settings. Tap the microphone to start, then tap stop when you are done. Keep Pipwild open while it turns your speech into text.

Dictation needs an internet connection. If it fails and a retry button is available, retry before leaving the page or app. Unsaved audio is temporary. You can also type your note and save it normally.

A note will not save

Check your connection and try saving again. Make sure the note appears in Journal before closing Pipwild. If you see an error, keep the page or app open while you retry.

Avoid clearing browser data, deleting the app or using Clear device to fix a saving problem. Those actions can remove notes or drafts stored only on that device.

Your account and privacy

You can request account deletion even if you cannot open the app. Read our privacy policy for what Pipwild stores and how deletion works.